![]() ![]() How did they know I had multiple cards on file? I find this ALL very, very alarming as a consumer. How did I end up with scammers from calling a number that is theirs? (Even verified on my phones call history) 2. I verified with PayPal that they did NOT issue a refund, contact me via cellphone or have any history of this interaction. Regards Paypal support team" I have canceled my bank cards, called PayPal and changed all my passwords. Regards Paypal Support Team Dear customer your transaction has been declined due to some error code please contact paypal support team as soon as possible. he sends me a text message and the moment I seen it I was freaking out "Dear Paypal User Paypal has deposited funds of $150.00 in your card ending with for GOOGLE Play Card. I asked him "cant you just email it to me?" And he said he would but he had to verify through the phone listed on the account. He then read my phone number back to me (I never gave him this) and said he would send confirmation to me. ![]() He then said something to the effect of "we apologize for the trouble and we will give you a refund of 150$ for the trouble" The item was only 139.99 so I thought this was very odd! He then said I have multiple cards on file can you give me last four digits of the card where you want refund to go. I gave him the info and told him, how about I just give you the case I'd? He took the info. ![]() I told him why I was calling and he said "ok, I need to transfer you to our billing dept" I then spoke to a "supervisor" during this contact he asked for my name and the price of the item I was disputing. He asked for my name and "what was going on?". It brought up a number(I confirmed with REAL PayPal that this is a number associated with them?) When I called them, a man answered (no automatons) and I explained that I needed to speak about an issue I was having. here is where it gets sketchy! I quickly googled "contact PayPal". PayPal closed the case and seller contacted me asking what they should do. During the voice prompts I said, “Connect me to customer service.” You can also just press 0 or say, “PayPal agent.” Eventually, I reached a real person at PayPal.I am a buyer in the process of receiving a refund from a seller. You may receive faster help by visiting our Help Center and sending us a message.”īut I wanted to talk to a human being. PayPal Support Page (Help Center): /us/smarthelp/homeĭetails : When I called PayPal’s customer service number, an automated voice on the other end said: “Customer service representatives may not be available for service. Social Media: Zelle’s Support Social Media team takes inquires via Twitter at from 8 a.m. Note: If you find an error on your bank statement or receipt, Zelle asks that you get in touch no later than 90 days after you discover the issue.Īlso, the company says in its Terms of Service, “If you tell us verbally, we may require that you send us your complaint or question in writing within ten (10) business days.” 90th Street, Scottsdale, Arizona 85260, Attn. Live phone support is not generally available at this time.”Ĭontact Zelle by Mail : You can write to Zelle at this address: 16552 N. Cash App Customer Serviceĭetails : When I called Cash App’s customer service number, an automated voice said: “To contact a Cash team member, please do so through your Cash App or by visiting cash.app/help. If you ever make a mistake sending money through one of these apps, here is how to contact their customer service departments. That means there could be hundreds of people listed in each app - each just one false tap away. One reason for payment mistakes is because Cash App, Zelle and PayPal all let you sync your phone contacts to their apps. Money expert Clark Howard says if you happen to send money to the wrong person using these apps, “generally, there’s no way to get it back.” And if you’re like me, you have to be careful when you use them, because it’s easy to send money to the wrong person. Here’s How to Contact Cash App, Zelle and PayPalĬash App, Zelle and PayPal are the three payment apps I have downloaded on my phone. In this article, we’re going to show you how to contact Cash App, Zelle and PayPal. It’s easy to send money but not so easy to get help. If you’ve ever tried to reach the customer service department at one of the popular money payment apps, you know how difficult it can be. ![]()
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